Refund policy

Refund Policy

We understand that shopping online can sometimes be overwhelming, so we offer a hassle-free return policy. You can return your purchase within 30 days of the purchase date. To qualify for a return, the product must be unused, unopened, and in its original condition with all packaging intact. Please note that refunds will be issued excluding the original shipping costs.

You are responsible for covering the return shipping fees, and we recommend using a trackable shipping service or purchasing shipping insurance for items valued over AUD100 to ensure safe delivery. The product must be returned in the same condition you received it in.

Australian Owned & Designed

Versatile, Thoughtful Design

Cruelty, paraben, natural & vegan free

ELYISS

ELYISS acknowledges the Turrbal People & Jagera People as the Traditional Custodians of the land where we gather each day. We pay our respects to all Aboriginal and Torres Strait Islander peoples today and always, who have walked upon and cared for this beautiful land for thousands of years; and to their Elders both past, present and emerging.